| Problem | Solution |
|---|---|
| The camera does not turn on. |
The battery is exhausted: Charge the battery or insert a fully-charged spare battery. The battery is inserted incorrectly: Reinsert in the correct orientation. The battery-chamber cover is not latched: Latch the battery-chamber cover. The camera was turned on immediately after having been turned off: Press the shutter button halfway. |
| The battery runs down quickly. |
The battery is cold: Warm the battery by placing it in a pocket or other warm place and reinsert it in the camera immediately before taking a picture. There is dirt on the battery terminals: Clean the terminals with a soft, dry cloth. The battery has been charged many times: The battery has reached the end of its charging life. Purchase a new battery. [C] is selected for focus mode: Select a different focus mode. |
| The camera turns off suddenly. |
The battery is exhausted: Charge the battery or insert a fully-charged spare battery. The camera has entered sleep mode: Press the shutter button halfway. |
| Charging does not start. | Reinsert the battery in the correct orientation and make sure that the charger is plugged in. |
| Charging is slow. | Charge the battery at room temperature. |
| The charging lamp blinks, but the battery does not charge. |
There is dirt on the battery terminals: Clean the terminals with a soft, dry cloth. The battery has been charged many times: The battery has reached the end of its charging life. Purchase a new battery. If the battery still fails to charge, contact your FUJIFILM dealer. |
| Problem | Solution |
|---|---|
| Menus and displays are not in English. | Select [ENGLISH] for [ ]. |
| Problem | Solution |
|---|---|
| No picture is taken when the shutter button is pressed. |
Memory is full: Insert a new memory card or delete pictures. Memory is not formatted: Format the memory card or internal memory. There is dirt on the memory card contacts: Clean the contacts with a soft, dry cloth. The memory card is damaged: Insert a new memory card. The battery is exhausted: Charge the battery or insert a fully-charged spare battery. The camera has turned off automatically: Turn the camera on. The indicator lamp was orange when you attempted to record a panorama: Wait until the indicator lamps turns off. |
| The display goes dark after shooting. | The display may darken while the flash charges. Wait for the flash to charge. |
| Mottling (“noise”) appears in the monitor or viewfinder when the shutter button is pressed halfway. |
Gain is increased to aid composition when the subject is poorly lit and aperture is stopped down, which may result in noticeable mottling when images are previewed in the displays. Images taken with the camera are unaffected. |
| The camera does not focus. |
The subject is close to the camera: Select macro mode. The subject is far away from the camera: Cancel macro mode. The subject is not suited to autofocus: Use focus lock. |
| No face is detected. |
The subject’s face is obscured by sunglasses, a hat, long hair, or other objects: Remove the obstructions. The subject’s face occupies only a small area of the frame: Change the composition so that the subject’s face occupies a larger area of the frame. The subject’s head is tilted or horizontal: Ask the subject to hold their head straight. The camera is tilted: Keep the camera level. The subject’s face is poorly lit: Shoot in bright light. |
| Wrong subject is selected. | The selected subject is closer to the center of the frame than the main subject. Recompose the picture or turn face detection off and frame the picture using focus lock. |
| The flash does not fire. |
The flash is charging: Wait for the flash to charge before pressing the shutter button. The flash is off: Choose a different flash mode. The battery is exhausted: Charge the battery or insert a fully-charged spare battery. The camera is in bracketing or continuous mode: Select single frame mode. The camera is in silent mode: Turn silent mode off. |
| Some flash modes are not available. |
The camera is in silent mode: Turn silent mode off. |
| The flash does not fully light the subject. |
The subject is not in range of the flash: Position the subject in range of the flash. The flash window is obstructed: Hold the camera correctly. Shutter speed is faster than 1/2000 s: Choose a slower shutter speed. |
| Pictures are blurred. |
The lens is dirty: Clean the lens. The lens is blocked: Keep objects away from the lens.
|
| Pictures are mottled. |
A slow shutter speed is selected at high temperatures: This is normal and does not indicated a malfunction. The camera has been used continuously at high temperatures or a temperature warning is displayed: Turn the camera off and wait for it to cool down. |
| The viewfinder display is not clear. |
Diopter adjustment is not adjusted correctly: Slide the diopter adjustment control up and down until the viewfinder display is in sharp focus. |
| Sounds made by the camera are recorded with movies. |
The focus mode selector is set to [C]. Select a different focus mode. Intelligent Face Detection is on: Turn Intelligent Face Detection off. |
| Problem | Solution |
|---|---|
| Pictures are grainy. | The pictures were taken with a different make or model of camera. |
| Playback zoom unavailable. | The picture has been saved at  , or is from another make or model of camera. |
| No sound in movie playback. |
The camera is in silent mode: Turn silent mode off. Playback volume is too low: Adjust playback volume. The microphone was obstructed: Hold the camera correctly during recording. The speaker is obstructed: Hold the camera correctly during playback. |
| Selected pictures are not deleted. | Some of the pictures selected for deletion are protected. Remove protection using the device with which it was originally applied. |
| File numbering is unexpectedly reset. | The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the battery-chamber cover. |
| Problem | Solution |
|---|---|
| No picture or sound. |
The camera is not properly connected: Connect the camera properly. Note that once the camera is connected, pictures will be displayed on the TV instead of in the camera monitor. Input on the television is set to “TV”: Set input to “HDMI”. The volume on the TV is too low: Adjust the volume. |
| The computer does not recognize the camera. | Be sure the camera and computer are correctly connected. |
| Can not transfer RAW or JPEG files to computer. | Use MyFinePix Studio to transfer pictures (Windows only). |
| Pictures can not be printed. |
The camera is not properly connected: Connect the camera correctly. The printer is off: Turn the printer on. |
| Only one copy is printed/the date is not printed. | The printer is not PictBridge compatible. |
| The camera is unresponsive. |
Temporary camera malfunction: Remove and reinsert the battery. The battery is exhausted: Charge the battery or insert a fully-charged spare battery. |
| The camera does not function as expected. | Remove and reinsert the battery. If the problem persists, contact your FUJIFILM dealer. |
| No sound. | Turn silent mode off. |
| The hybrid viewfinder does not function as expected. |
The viewfinder is temporarily malfunctioning due to an impact caused, for example, by the camera being dropped: Turn the camera on and then off again. |
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is displayed during shooting and the focus frame is displayed in red:
]
