Errors
If a C or B icon appears in the display, select [INFORMATION] > [ERROR DESCRIPTION] in the network/USB setting menu to view the error and then take the appropriate action.
Error | Solution |
---|---|
[NOT CONNECTED TO NETWORK VIA ETHERNET CABLE] | The wired LAN (Ethernet) cable is not connected: Connect the wired LAN (Ethernet) cable. |
[NOT CONNECTED TO NETWORK VIA WIRELESS LAN] |
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[IP ADDRESS CANNOT BE ASSIGNED BY DHCP SERVER OR THERE IS AN ISSUE WITH IP ADDRESS SETTING PLEASE CHECK SETTINGS] |
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[CANNOT REACH FTP SERVER OR COMMUNICATE WITH FTP SERVER PLEASE CHECK SETTINGS] |
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[LOGIN TO FTP SERVER HAS FAILED] | Incorrect user name or password: Check that you have supplied the correct user name and password. |
[CANNOT TRANSFER OR SAVE FILES TO FTP SERVER] |
|
[CA ROOT CERTIFICATE IS INVALID] | The root certificate has expired: After confirming that the camera clock is set to the correct time and date, load an updated CA root certificate. |
[Frame.io DISCONNECTED] |
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[UNEXPECTED ERROR HAS OCCURRED] |
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